Customer Success Manager

  • Type: Full Time
  • Company: Boxcore
  • Location: Hybrid
  • Posted: 4 weeks ago
  • Salary: Negotiable

Company Overview

Boxcore is an exciting new Software Start-up with a mission to make construction safer and more productive. Our flexible, cloud-based software eliminates several admin tasks and provides a single source of truth for your team’s safety data on construction projects.

Due to growing demand, we are looking for several roles, including a Customer Success Manager, to join us.

Role and Responsibilities

  • We are looking for ambitious candidates to join our team and get involved in an early-stage start-up with a fantastic product targeting multiple international markets
  • This role will provide a massive opportunity for rapid career growth for the right candidate
  • You will have to wear many hats. Still, an essential requirement will be to manage new customers’ onboarding and grow the new customer base through building referrals with existing customers
  • A competitive base salary with an attractive commission and bonus scheme will be available to successful candidates
  • The role will be in a hybrid manner with the ability to work from home with travel to client premises a few days per week
  • We are looking for candidates who are very comfortable in client-facing roles and who would thrive in a dynamic early-stage startup environment

The Ideal Candidate Will Have

Some experience in any of the following is highly desirable, though not essential.

  • Experience in Customer Success, Client Onboarding, Business Development, or Sales Roles within Civil Engineering or Construction Markets
  • Strong Technical Skills and the ability to troubleshoot and resolve technical issues quickly
  • Experience in Saas Software startups with a good knowledge of software generally is required
  • A can-do attitude, ambition, a generalist mindset, an entrepreneurial spirit, and the ability to deliver results are essential

Other Information

No Recruiters or Agencies, please.

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